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How 17bet Handles Your Personal Information

Your privacy is part of how we run this platform. When you open an account and use bKash, Nagad, or Rocket to move funds, we collect only what we need to keep your account secure and your transactions working.

Account Data ProtectionPayment PrivacyCookie ControlsData Access Rights
17bet How 17bet Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right place to start. Reach out through any of the channels below and include your registered account details so we can locate your records quickly.

Team online

Live Chat

Open the chat window from your account dashboard. Our support team will verify your identity before discussing any account or data request.

Email Support

Send your data request or privacy question to our support address. Include your registered contact detail so we can match your request to your account.

Account Settings

Some data preferences — including marketing communications and cookie consent — can be managed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we operate your account. Here is what that looks like in practice across the areas that matter most to you.

Encryption in Transit

All data exchanged between your device and our servers — including bKash, Nagad, and Rocket payment details — travels over SSL-encrypted connections to block interception.

Account Access Controls

Login sessions require your credentials and, where enabled, a one-time verification step. Unusual access patterns trigger an automatic review before the session continues.

Retention and Deletion

We keep your data only as long as your account is open or as required by applicable obligations. Once those conditions are met, deletion begins without you needing to ask again.

Your Right to Access

You can request a summary of the personal data we hold on your account at any time. Contact support with your registered details and we will respond within the timeframe that applies to your region.

Common Questions About Your Privacy on 17bet

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach out through live chat or email.

We collect your name, contact information, and the payment method you register — such as bKash, Nagad, or Rocket. Device and session data is also collected to keep your account secure.

We do not sell your personal data. Data may be shared only with payment processors and verification services that are necessary to operate your account and process your transactions.

Your data is kept while your account is active and for as long as required by the obligations that apply in your eligible region. When those conditions end, we begin the deletion process.

Yes. Contact our support team through live chat or email with your registered account details. We will locate your records and respond within the timeframe applicable to your region.

Log in and go to your account settings to update contact details. For changes that require identity verification — such as your registered name — contact support directly through live chat.

We use cookies to maintain your session and remember your preferences on the platform. You can adjust or withdraw cookie consent through your browser settings or the cookie controls in your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.